Conditions d'utilisation

 

Promotions and online purchases:

All prices on the Kanopé Fragrances website are displayed in Canadian dollars, and are subject to change at any time.

For our launch, and those for a limited time, which can end without notice, we offer you the taxes.

Please note that you are responsible for paying additional taxes associated with your order (example: customs fees).

The promotional codes you can benefit from are applicable only once, on a single order.

Product availability and pre-sales:

Kanopé fragrances is a natural perfumery whose products are all created and assembled by hand in the beautiful city of Montreal.

Natural fragrances need time to stabilize, that is to say, that all the molecules of essential oils mix well together. Once created, we let them stabilize in a dry place away from light for a period of one to two months or more, depending on the quantity produced.

This is the reason why we offer you the possibility to make pre-sales, either before the launch of a new product, or when out of stock.

What does a presale consist of?

It allows you to buy your fragrance, and to reserve it before the stabilization is done or before the product is on the market.

However, pre-sales are calculated according to the fragrances produced and therefore limited in number.

You will therefore be invoiced during your order validation but for your satisfaction we will send you your fragrance only once the stabilization is done. (this can

We will inform you by e-mail of the exact date when your order will be ready.

We are aware that some people are not comfortable with this method, this is why we reserve a part of the production for online sale, so that everyone has the opportunity to buy his signature Kanopé

In the event that the requested product is not available, we will notify you by email and your order will be cancelled.

For more information, do not hesitate to contact us.